Privacy Policy

HOGGS Gourmet Grill

Effective Date: July, 01, 2026

Last Updated: July, 01, 2026

This Privacy Policy explains how HOGGS Gourmet Grill (“HOGGS,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit or use the HOGGS Gourmet Grill website, place an order, submit a catering inquiry, contact the restaurant, interact with our online services, or otherwise communicate with us. This Privacy Policy applies to personal information collected through the HOGGS Gourmet Grill website and related online services. It does not necessarily apply to information collected by independent third party websites, delivery platforms, payment processors, social media services, or other services that maintain their own privacy policies.

By using the website or providing personal information to HOGGS, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

We may collect personal information directly from you, automatically through your use of the website, and from service providers or other third parties.

A. Information you provide directly Depending on how you interact with HOGGS, we may collect:

Name
Email address
Telephone number
Billing address
Delivery address
Order information
Pickup information
Catering inquiry details
Customer service communications
Feedback, reviews, comments, photographs, or other content you submit
Dietary preferences or allergy related information that you voluntarily provide
Marketing preferences
Information included in messages, forms, or other communications sent to HOGGS

B. Payment information

When you make a purchase, payment information may be collected and processed by a third party payment processor or ordering platform. HOGGS may receive limited payment related information, such as payment status, transaction amount, card type, partial card details, transaction identifier, or fraud screening result.

HOGGS does not intend to directly store complete payment card numbers, card security codes, or other complete payment credentials when transactions are handled by an independent payment processor.

C. Information collected automatically When you visit or use the website, HOGGS and its service providers may automatically collect information such as:

Internet Protocol address
Browser type
Device type
Operating system
Approximate location derived from an Internet Protocol address
Pages viewed
Links clicked
Date and time of access
Referring website or source
Time spent on the website
Order or shopping cart activity
Cookie identifiers
Advertising identifiers
Website interaction data
Error logs and diagnostic information
Security and fraud prevention information

Information from third parties We may receive information from third parties, including:

Online ordering platforms
Delivery providers
Payment processors
Website hosting providers
Analytics providers
Advertising and social media platforms
Reservation or catering platforms
Customer review services
Marketing service providers
Fraud prevention and security providers
Publicly available sources

The information received may include contact information, transaction information, order status, delivery information, referral information, website interaction information, or information needed to provide requested services.

2. Sources of personal information

We may collect personal information from the following categories of sources:

Directly from you
Automatically from your browser or device
From cookies and similar technologies
From online ordering and delivery platforms
From payment processors
From social media platforms
From analytics and advertising providers
From service providers acting on our behalf
From publicly available information

3. How we use personal information

HOGGS may use personal information for the following business and commercial purposes: To provide and operate the website To receive, process, prepare, fulfill, and manage orders.

To coordinate pickup or delivery
To process payments and verify transactions
To respond to questions, complaints, refund requests, and customer service inquiries
To process catering inquiries and communicate about catering services
To provide information about menu items, hours, locations, promotions, and services
To personalize website content and customer experiences
To remember user preferences and shopping cart activity
To send transactional communications
To send marketing communications when permitted by law
To administer promotions, discounts, loyalty programs, or special offers
To analyze website traffic, customer activity, and restaurant operations
To improve food offerings, website functionality, services, marketing, and customer experience
To detect, prevent, investigate, and respond to fraud, abuse, security incidents, or unlawful activity
To maintain records and conduct accounting, auditing, and business administration To protect the rights, property, safety, and security of HOGGS, its customers, employees, service providers, and the public
To comply with legal, regulatory, tax, accounting, and contractual obligations
To establish, exercise, or defend legal claims
To carry out a merger, acquisition, financing, reorganization, sale of assets, or other business transaction
For other purposes disclosed at the time information is collected or with your consent

4. Cookies and similar technologies

The website may use cookies, pixels, tags, local storage, software development kits, and similar technologies. These technologies may be used to:

Keep the website functioning
Remember preferences
Maintain shopping cart or ordering activity
Understand how visitors use the website
Measure website performance
Improve security
Prevent fraud
Support analytics
Measure marketing effectiveness
Deliver or measure interest based advertising, if enabled

Some cookies are necessary for website operation. Other cookies may be optional and may be controlled through a cookie preference tool, browser settings, or device settings when available. Disabling cookies may affect website functionality, ordering, saved preferences, or other features.

5. Analytics and advertising technologies

HOGGS may use analytics providers to understand website traffic, visitor behavior, and website performance. These providers may collect device information, browsing activity, cookie identifiers, Internet Protocol addresses, and related usage data. HOGGS may also use advertising or social media technologies to measure campaigns, understand referrals, or display relevant advertising. Depending on the technology used and applicable law, certain disclosures of personal information for cross context behavioral advertising may be considered “sharing” under California law even when no money is exchanged. HOGGS does not sell personal information for money. If HOGGS uses technology that constitutes a sale or sharing under applicable California law, eligible California residents may have the right to opt out as described below.

6. How we disclose personal information

HOGGS may disclose personal information to the following categories of recipients:

A. Service providers and contractors We may disclose personal information to companies that provide services on our behalf, including:

Website hosting and maintenance
Online ordering
Payment processing
Delivery coordination
Email and messaging
Customer support
Analytics
Advertising and marketing
Fraud prevention
Cybersecurity
Data storage
Professional services
Accounting and business administration

These providers may access personal information only as needed to perform services, comply with legal obligations, protect security, or as otherwise permitted by contract and law.

B. Ordering, payment, and delivery platforms When you place an order through an independent platform, that platform may collect and process your information under its own privacy policy. HOGGS may exchange order, payment status, customer contact, pickup, delivery, and customer service information with that platform as necessary to fulfill the transaction.

C. Advertising, analytics, and social media partners If enabled, HOGGS may disclose identifiers, Internet or device activity, and similar information to analytics, advertising, or social media partners. Depending on applicable law and how the information is used, this activity may be considered a sale or sharing for targeted or cross context behavioral advertising.

D. Legal and safety disclosures HOGGS may disclose personal information when reasonably necessary to:

Comply with law, regulation, court order, subpoena, or legal process
Respond to lawful requests from government authorities
Enforce agreements and policies
Detect, prevent, or investigate fraud, abuse, security incidents, or unlawful conduct
Protect the rights, property, safety, or security of HOGGS, customers, employees, service providers, or the public
Establish, exercise, or defend legal claims

E. Business transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other business transaction. Any successor may use the information in accordance with this Privacy Policy unless otherwise disclosed.

F. With consent or direction HOGGS may disclose personal information when you consent to or direct the disclosure.

7. Categories of personal information under California law

Depending on how you interact with HOGGS, we may collect the following categories of personal information described under California law:

Identifiers, such as name, email address, telephone number, postal address, Internet Protocol address, device identifier, or account identifier

Customer records information, such as contact information, transaction information, and payment related information Commercial information, such as orders, purchases, product preferences, refunds, catering inquiries, and transaction history Internet or other electronic network activity, such as browsing history, interactions with the website, cookie data, and device information Geolocation data, such as approximate location derived from an Internet Protocol address or delivery location provided by a customer Audio, electronic, visual, or similar information, such as calls, messages, photographs, reviews, or content submitted to HOGGS
Professional or employment related information, if voluntarily provided in connection with an employment inquiry
Inferences, such as preferences or interests derived from interactions, orders, or website activity Sensitive personal information, such as account login information, precise location if enabled, payment credentials processed by a payment provider, or dietary and allergy related information voluntarily submitted HOGGS does not intend to use or disclose sensitive personal information for purposes beyond those reasonably necessary to provide requested goods or services, prevent fraud, maintain security, comply with law, or perform other purposes permitted by applicable law.

8. Sale and sharing of personal information

HOGGS does not sell personal information for money.

HOGGS may use analytics, advertising, or social media technologies that involve disclosures of identifiers or Internet activity to third parties. Under California law, some of these disclosures may be considered “selling” or “sharing” even when no money is exchanged. Where required by law, HOGGS will provide a method for eligible consumers to opt out of the sale or sharing of personal information. This may be provided through a “Do Not Sell or Share My Personal Information” link, a cookie preference tool, or another legally permitted method. HOGGS does not knowingly sell or share the personal information of consumers under 16 years of age.

9. California privacy rights

This section applies only to the extent HOGGS is subject to the California Consumer Privacy Act, as amended, and the requesting individual is entitled to exercise rights under that law. Eligible California residents may have the right to:

Know whether HOGGS processes their personal information
Request the categories and specific pieces of personal information HOGGS has collected about them
Request the categories of sources from which personal information was collected
Request the purposes for collecting, using, selling, or sharing personal information
Request the categories of third parties to which personal information was disclosed, sold, or shared
Request deletion of personal information, subject to legal exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information
Limit certain uses and disclosures of sensitive personal information when applicable
Receive equal service and pricing and not be discriminated against for exercising privacy rights

HOGGS may deny or limit a request when permitted by law, including when information is needed to complete a transaction, detect security incidents, prevent fraud, comply with legal obligations, exercise legal rights, or maintain records that HOGGS is legally permitted or required to retain.

10. How to submit a California privacy request

Eligible California residents may submit a privacy request by using the privacy request method identified on the website or by contacting HOGGS through the contact information published on the website. A request should clearly identify the privacy right being exercised and provide sufficient information to allow HOGGS to locate relevant records and reasonably verify the request. HOGGS may request information reasonably necessary to verify identity and authority. Verification information will be used only for verification, security, fraud prevention, and legal compliance. HOGGS will respond within the time required by applicable law. If additional time is reasonably necessary and permitted, HOGGS will provide notice of the extension.

11. Authorized agents

A California resident may use an authorized agent to submit a privacy request when permitted by law. HOGGS may require proof that the resident authorized the agent and may require the resident to verify identity directly with HOGGS. An agent must provide documentation sufficient to establish authority.

12. Global Privacy Control and browser signals

Where required by applicable law, HOGGS will process legally recognized opt out preference signals, such as the Global Privacy Control, as a request to opt out of sale or sharing for the browser or device from which the signal is sent. Because these signals are browser and device specific, a consumer may need to enable the signal separately on each browser and device. Except for legally recognized opt out preference signals, the website may not respond to traditional “Do Not Track” browser settings because there is no uniform industry standard governing those signals.

13. Notice at collection

At or before the point of collection, HOGGS may provide a shorter notice describing the categories of personal information collected and the purposes for collection or use. This Privacy Policy provides additional information about HOGGS privacy practices. A separate notice may be presented on order forms, inquiry forms, cookie banners, or other collection interfaces when required.

14. Retention of personal information

HOGGS retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete and document transactions
Fulfill orders and resolve customer service matters
Maintain business, tax, accounting, and legal records
Prevent fraud and protect security
Comply with applicable laws and contractual obligations
Resolve disputes and enforce agreements
Support legitimate business operations

Retention periods may vary based on the type of information, the relationship with the customer, legal requirements, operational needs, security considerations, and applicable limitation periods. When personal information is no longer reasonably necessary, HOGGS may delete, destroy, anonymize, or deidentify it, subject to legal and technical limitations.

15. Data security

HOGGS uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, misuse, or disclosure. These measures may include access controls, password protections, encryption where appropriate, secure service providers, software updates, monitoring, and employee or contractor access restrictions. No website, network, database, or transmission method can be guaranteed to be completely secure. HOGGS cannot guarantee absolute security of personal information. You are responsible for maintaining the security of any account credentials, devices, and communication methods you use.

16. Data breach notification

If HOGGS determines that a security incident requires notification under applicable law, HOGGS will provide legally required notices to affected individuals, government authorities, or other parties within the time and manner required by law.

17. Children’s privacy

The website is intended for a general audience and is not directed to children under 13. HOGGS does not knowingly collect personal information online directly from children under 13. If HOGGS learns that personal information has been collected from a child under 13 without legally required parental consent, HOGGS will take reasonable steps to delete the information. A parent or guardian who believes a child has provided personal information may contact HOGGS through the contact information published on the website. HOGGS does not knowingly sell or share personal information of consumers under 16 years of age.

18. Email and text message communications

HOGGS may send transactional communications regarding orders, reservations, catering inquiries, customer service matters, account activity, or important service information. Marketing emails will include an unsubscribe method when required. A request to stop marketing emails will not prevent HOGGS from sending necessary transactional or service communications. If HOGGS offers marketing text messages, such messages will be sent only with any consent required by law. Message and data rates may apply. Instructions for opting out will be provided in the messages or applicable program terms.

19. Loyalty programs, promotions, and financial incentives

HOGGS may offer loyalty programs, discounts, promotions, rewards, or other benefits that involve the collection of personal information. If a program constitutes a financial incentive under applicable California law, HOGGS will provide any additional legally required notice describing the material terms, the value of the consumer’s information, and how to opt in or withdraw. Participation is voluntary. Program specific terms may apply.

20. Reviews, photographs, and user submitted content

If you submit a review, photograph, testimonial, comment, or other content, the content may be displayed publicly or used in connection with HOGGS marketing, subject to applicable terms and law. Do not submit personal information that you do not want publicly disclosed. HOGGS may retain records of submissions and related communications for moderation, legal, security, or business purposes.

21. Social media

HOGGS may maintain pages or accounts on social media platforms. Information you provide to or through a social media platform is governed by that platform’s privacy practices. HOGGS may receive information about interactions with its social media pages, advertisements, or content, such as profile information, comments, messages, reactions, referrals, or engagement information, depending on your settings and the platform’s practices.

22. Third party links and services

The website may link to third party websites or services, including ordering platforms, delivery services, payment processors, maps, social media pages, review platforms, and other websites. HOGGS does not control and is not responsible for the privacy, security, content, or data practices of independent third parties. Review the privacy policy of each third party service before providing information.

23. Payment card security

Payments may be processed by independent payment service providers. HOGGS relies on those providers to maintain payment security controls required by applicable standards and law. Customers should not send complete payment card information through ordinary email, social media messages, or unsecured website forms.

24. Deidentified and aggregated information

HOGGS may create or use aggregated, anonymized, or deidentified information that cannot reasonably be linked to an identifiable individual. HOGGS may use and disclose this information for analytics, operations, research, reporting, marketing, security, and other lawful purposes. Where required by law, HOGGS will maintain deidentified information in deidentified form and will not attempt to reidentify it except as permitted to test whether deidentification processes are effective.

25. International visitors

The website is operated for a restaurant located in California and is intended primarily for users in the United States. If you access the website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

26. Changes to this Privacy Policy

HOGGS may update this Privacy Policy periodically to reflect changes in legal requirements, technology, services, data practices, or business operations. The updated version will be posted on the website with a revised “Last Updated” date. Material changes may also be communicated through additional notice when required by law. Use of the website after an updated Privacy Policy becomes effective indicates acknowledgment of the updated policy, to the extent permitted by law.

27. Contact HOGGS

Questions, privacy requests, complaints, or concerns regarding this Privacy Policy may be directed to HOGGS Gourmet Grill through the contact information published on the website. When contacting HOGGS about privacy, include enough information to identify the nature of the request and allow HOGGS to respond. Do not send complete payment card information, passwords, or other highly sensitive information through ordinary email.